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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Haley (It Only Takes One Person)

August 21, 2025

5  out of  5
rating by Deborah Haley (It Only Takes One Person)
"Michael, Thomas and Christian... your choice, they're all incredibly awesome people. They get the job done and are very detailed oriented with expedited services! I'd recommend them for all of your insurance needs."
We responded:
"Thank you so much for your fantastic review! It's our pleasure to provide you with detailed, efficient, and reliable service. At Michael Strawhorn State Farm, we pride ourselves on delivering expedited insurance solutions tailored to your needs. Your recommendation means a lot to us, and we're here to help with all your insurance needs anytime!"
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Bill Warfield

August 21, 2025

5  out of  5
rating by Bill Warfield
"This State Farm agent Michael Strawhorn has been great. Everything we discuss goes fantastic. The communication has been fantastic. Always looking out for your needs. Definitely recommend this office for all your needs for auto and home."
We responded:
"Thank you so much for your kind words and recommendation! At Michael Strawhorn State Farm Agency, we pride ourselves on providing excellent communication and personalized service for all your auto and home insurance needs. We're dedicated to protecting what matters most to you and look forward to continuing to serve you with the same fantastic care. If anyone is searching for trusted State Farm insurance in the Upstate, please don’t hesitate to contact us!"
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Claudia D'Ambrosia

August 15, 2025

5  out of  5
rating by Claudia D'Ambrosia
"Excellent customer service experience"
We responded:
"Thanks for the review, Claudia! It was a pleasure finally meeting you today and are glad to take care of you as our newest customer. Please feel free to reach out anytime!"
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MJ STEWART

August 12, 2025

5  out of  5
rating by MJ STEWART
"My recent experience with this insurance service has been nothing short of phenomenal. Thomas, one of their dedicated representatives, went above and beyond to assist me. For years, I had been overcharged by my previous insurance provider, Progressive. Thomas spent countless hours—over several days—working diligently to help lower my car insurance premiums. His commitment and expertise were truly impressive. This level of dedication and service is rare and highly commendable I wholeheartedly recommend this insurance service to anyone seeking reliable and customer-focused support. Their commitment to resolving issues and enhancing customer satisfaction is truly exceptional."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Thomas and our dedicated insurance team could provide you with exceptional service and successfully lower your car insurance premiums. At Michael Strawhorn State Farm, we pride ourselves on going above and beyond to offer personalized, reliable, and customer-focused insurance solutions. We appreciate your recommendation and look forward to continuing to help drivers save on car insurance while receiving top-notch support. If anyone is searching for trusted insurance services with expert representatives, we’re here to deliver outstanding results!"
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Frank S

August 7, 2025

5  out of  5
rating by Frank S
"Great products and services. This agency provides top notch customer service, is pleasant to deal with and looks out for my best interests. Highly recommend. Call them for a quote on home, auto, and other insurance needs."
We responded:
"Thank you so much for your wonderful review! At Michael Strawhorn State Farm, we pride ourselves on providing personalized and trustworthy service for all your home, auto, and other insurance needs. We appreciate your recommendation and look forward to helping you and others with comprehensive insurance solutions. If anyone is searching for reliable insurance quotes or expert advice, feel free to call us anytime!"
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Lena Baldeagle

July 25, 2025

5  out of  5
rating by Lena Baldeagle
"Micheal Strawhorn had made me feel safe with choosing State Farm for my insurance company very good explained everything i had a question about i will recommend him for a good to thanks Micheal"
We responded:
"Thank you for your kind words! We're glad that we could provide you with clear explanations and made you feel confident choosing State Farm for your insurance needs."
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John Ridenour

July 15, 2025

5  out of  5
rating by John Ridenour
"I have had a couple different interactions with Jenn and she is very pleasant & easy to work with. She helped my daughter add a new vehicle and made it so simple. Would recommend this office."
We responded:
"Thanks so much for the kind words John! Here at Michael Strawhorn State Farm we do our best to provide great service while taking care of the insurance needs of our valued customers. "
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Toni Harmon

July 14, 2025

5  out of  5
rating by Toni Harmon
"Who says Customer Service is dead? Jen has went Above and Beyond to help me with my Coverage. She explained everything in detail of what I have and don’t have. Payment for what I need and don’t need. Knowledgeable and Friendly. Thank You,Jen!"
We responded:
"Thank you so much for your review! We do truly strive to provide the best customer service at Michael Strawhorn State Farm. Please reach out anytime we can be of assistance!"
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James Leviner

June 26, 2025

5  out of  5
rating by James Leviner
"Michael and Christian are very knowledgeable, courteous, and professional. They always go above and beyond to help with any needs or issues I may have. Thanks so very much!"
We responded:
"Thank you so much for your kind words! At Michael Strawhorn State Farm, we pride ourselves on going above and beyond to meet our customers' needs and resolve any issues promptly. Your feedback motivates our team to continue delivering exceptional service. We look forward to assisting you again soon!"
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Fredrica Harris

June 5, 2025

5  out of  5
rating by Fredrica Harris
"Everyone in the office was so friendly and answered every question I had. I have never had so much fun at an insurance office. Will definitely be recommending friends and family to come join the state farm team!!!!"
We responded:
"Thank you so much for your wonderful review! Our team takes pride in providing friendly and helpful service, and it’s great to know that we could make your visit enjoyable. We appreciate your recommendation to friends and family, as word-of-mouth is invaluable to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're here to help with all your insurance needs! 🌟 #StateFarm #CustomerService #InsuranceExperts"
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Debra Holifield

June 5, 2025

5  out of  5
rating by Debra Holifield
"Thomas Nix was courteous and helpful over the phone today and I would recommend this State Farm Agent to anyone. Great people and great service!!!"
We responded:
"Thank you for your fantastic review! At Michael Strawhorn State Farm, we strive to deliver exceptional customer experiences, and it's wonderful to know that you would recommend us to others. If you or anyone you know needs assistance with insurance or financial services, feel free to reach out. We’re here to help and provide the best service possible!"
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Dominick Miller

May 30, 2025

5  out of  5
rating by Dominick Miller
"Very good people 👍🏾"
We responded:
"Thank you for your 5-star review! We're glad to hear you had a positive experience with our team. At Michael Strawhorn State Farm, we pride ourselves on providing excellent customer service and support. If you need assistance with your insurance needs in the future, feel free to reach out. We’re here to help!"
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Indiana Batlle

May 29, 2025

5  out of  5
rating by Indiana Batlle
"I recently switched my car insurance from Progressive to State Farm, and I’m beyond relieved I did. Progressive was a nightmare—raising my rate after 6 months and again after a year, with no explanation. But from the moment I connected with Michael and Thomas at State Farm, everything changed. They were incredibly helpful, patient, and clearly knew their stuff. I’m now saving around $1,500 a year, and for the first time, I actually feel taken care of by my insurance provider. 🙌🏽💸 No hidden surprises, no random price hikes—just honest service and real peace of mind. If you’re on the fence, make the switch. I wish I had done it sooner. Thank you, Michael and Thomas—you guys seriously made my life easier. 🙏🏼"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear about your positive experience switching to Michael Strawhorn State Farm. Our team is dedicated to providing honest service and ensuring our clients feel taken care of. Saving $1,500 a year is a significant benefit, and we’re glad you’re enjoying peace of mind with your car insurance. If anyone is considering a switch, we highly recommend reaching out to us for a personalized quote and excellent service. Thank you for trusting us with your insurance needs!"
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Steven Hekl

May 16, 2025

5  out of  5
rating by Steven Hekl
"Jenn, Christian, Thomas and Michael are all very nice and accommodating when I come in. They are very professional and explain the details of your coverages."
We responded:
"Thank you, Steven, for your wonderful 5-star review! Our team is dedicated to providing professional, accommodating service and clear explanations of your coverage details. We truly appreciate your kind words and look forward to serving you again!"
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Dink Howard

May 14, 2025

5  out of  5
rating by Dink Howard
"Staff very helpful and in ensuring that service met the need for customer."
We responded:
"Thank you for your kind review! At Michael Strawhorn State Farm, we pride ourselves on delivering exceptional customer service and ensuring that every client’s needs are met. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again soon! "
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greatest ever

May 13, 2025

5  out of  5
rating by greatest ever
"The entire office was very friendly and before I left we were all chatting like old friends"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you felt welcomed and enjoyed your time with our friendly team. Building genuine connections with our clients is a priority for us, and we’re glad it showed! If you have any questions or need assistance in the future, feel free to reach out. We look forward to seeing you again soon! Your satisfaction is our top priority!"
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Chelsea Green

May 7, 2025

5  out of  5
rating by Chelsea Green
"I would recommend this office to anyone I know, they helped me out so much when I got in my car wreck. Everyone in the office was so nice and I got the best results out of my claim. 10 out of 10 recommend!"
We responded:
"Thank you so much for your review! We’re thrilled to hear that our team was able to assist you during such a challenging time after your car wreck. Providing exceptional service and achieving the best results for our clients is our top priority. We truly appreciate your recommendation and are here to help anyone in need of reliable insurance and claims support. If you or anyone you know needs assistance, please don’t hesitate to reach out. Thanks again for choosing Michael Strawhorn State Farm—your trusted partner for insurance solutions!"
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sarah oriol

May 6, 2025

5  out of  5
rating by sarah oriol
"the agents are really great here and helped me get a great price for my first insurance! i wouldn’t go with any other company"
We responded:
"Thank you for your fantastic review! We're delighted to hear that our agents were able to help you find a great price for your first insurance policy. At Michael Strawhorn State Farm, we pride ourselves on providing exceptional customer service and competitive rates, making us your go-to choice for insurance needs. If you have any questions or need further assistance, don't hesitate to reach out. We truly appreciate your trust in us and look forward to serving you for years to come!"
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Carolina South YouTube Channel

May 6, 2025

5  out of  5
rating by Carolina South YouTube Channel
"Great place! Michael and his team really care for the community and the entire team has always been very helpful! I needed a supplemental health and Life Insurance plan for my son and they made it simple, understandable, and very affordable!"
We responded:
"Thanks so much for the review!"
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Julie Campbell

May 6, 2025

5  out of  5
rating by Julie Campbell
"Very friendly and helpful getting me setup with insurance and a great rate!"
We responded:
"Thank you so much for your kind review! We're thrilled to hear that you found our team friendly and helpful in getting you set up with insurance at a great rate. Customer satisfaction is our top priority, and it's wonderful to know we could assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again! Don't forget to call or check out our website for more information on our other insurance services!"
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Allison Gambone

April 23, 2025

5  out of  5
rating by Allison Gambone
"Christian was SO nice and helped me so quickly!! I am very happy I came across his office and got him :)"
We responded:
"Thanks so much for the review, Allison. We're glad you found your way to our office and are looking forward to helping out with your insurance needs. Please reach out anytime!"
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Courtney Taylor

April 4, 2025

5  out of  5
rating by Courtney Taylor
"Jennifer is AMAZING!! She is always finding ways to help and stays connected with me. She is knowledgeable and trusty cares for her clients!"
We responded:
"Thank you so much for the review, Courtney. Jennifer loves to take great care of her customers!"
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Becky Simpson

April 3, 2025

5  out of  5
rating by Becky Simpson
"Great customer service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. At Michael Strawhorn State Farm, we strive to provide the best service possible, and your feedback motivates us to keep up the good work. If you ever need anything in the future, don’t hesitate to reach out!"
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shmeg420

March 31, 2025

5  out of  5
rating by shmeg420
"Always have the best service here. No matter what I call about they are super helpful I've been dealing with Jennifer lately and she is such a wonderful person to have an interaction with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've consistently experienced excellent service at our agency. Jenn is indeed a valuable member of our team, and we’re glad to know she made a positive impact during your interactions. Your feedback motivates us to keep providing top-notch service to all our customers. If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again soon!"
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Barbie Gentry

March 31, 2025

5  out of  5
rating by Barbie Gentry
"The best ever !!!!! I love them 💗"
We responded:
"Thank you so much for your review! We're so glad that you love Michael Strawhorn State Farm. We work hard to provide the best service possible!!"