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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bridgett Solesbee

Bridgett Solesbee

March 20, 2025

5  out of  5
rating by Bridgett Solesbee
"Jenn is great to work with! She takes the time to explain every thing in detail & is very professional."
We responded:
"Thanks for the kind words, Bridgett. Jenn loves to provide great customer service!"
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Vaquil Nicholson

March 20, 2025

5  out of  5
rating by Vaquil Nicholson
"Great guy very helpful!"
We responded:
"Thanks Vaquil, I'm glad we were able to help out! "
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Landon Sanderson

March 18, 2025

5  out of  5
rating by Landon Sanderson
"The best agent in town! Very helpful and friendly. Very informative. Made sure I was taken care of in all aspects."
We responded:
"Thanks so much for the kind words, Landon. It was our pleasure taking care of you this morning. Thanks for stopping by, we're looking forward to taking care of your insurance for years to come. "
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Lottie Wright

March 4, 2025

5  out of  5
rating by Lottie Wright
"I recently purchase auto insurance from State Farm and Jenn assisted me with my policy she was very professional courteous, and she had such a warm and gentle spirit that I have ever encountered with any sales agent. Before I bought the policy I bought Jenn if I should ever need anything else I will make sure that I contact her first. She was very very helpful. Thank you Jenn for all of your help. PS I think that she deserves a raise!!! Lottie M Wright"
We responded:
"Thank you for the review, Lottie. I'm glad Jenn was able to take care of all your needs in such a manner. Please don't hesitate to reach out if there is anything else we can do for you!"
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des reyna

March 3, 2025

5  out of  5
rating by des reyna
"As a new adult insurance is so scary to figure out but Micheal went above and beyond to reassure me and do everything he could to make sure I was in good hands. Don’t think I’ll ever leave Statefarm"
We responded:
"Thank you for reaching out to us for your first insurance policy. I'm so glad we were able to help out with auto AND life insurance! We're looking forward to working with you for years to come!"
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Tami Spann

February 20, 2025

5  out of  5
rating by Tami Spann
"Christian was extremely helpful. After completing an online application, he established contact quickly and was super helpful in explaining the coverages. I'm super impressed with the customer service."
We responded:
"Thanks so much for the review, Tami! We truly do strive to deliver the best customer service possible. Please feel free to reach out any time!"
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Jason Green

February 10, 2025

5  out of  5
rating by Jason Green
"Always willing to help me save money. Gets right on it when i need something."
We responded:
"Thanks so much for the review, Jason!"
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Trey Morrison

January 24, 2025

5  out of  5
rating by Trey Morrison
"We switched to Michael Strawhorn and State Farm early last year and have been beyond satisfied with the change! Our home suffered damage from Hurricane Helene and we’ve had a small auto issue since switching and Michael really stepped up to make sure my family was well taken care of. His dedication and perseverance is unmatched. I can’t recommend Michael enough!"
We responded:
"Thanks so much for the review, Trey. I'm so glad we were able to save you money and take care of you when you needed us most!"
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Robin Hawkins

January 14, 2025

5  out of  5
rating by Robin Hawkins
"I spoke with with Jenn at State Farm, she was so helpful and I felt so relaxed speaking to her about the insurance i was needing for my car. She also broke down the premium amounts that I would have to pay so that I could decide what would work best for me. The time she took with me told me that her customer mattered to her. She was so pleasant to speak to! Thank you Jenn!"
We responded:
"Thank you for the review, Robin!"
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taryn waters

December 13, 2024

5  out of  5
rating by taryn waters
"Wonderful experience getting my auto policy renewed! Great prices! Huge shout out to Christian for all the help. He was very thorough with the entire process and answered all the questions i had. If you are looking for insurance i highly recommend them & ask for Christian!!!"
We responded:
"I'm glad Christian was able to help you out today, Taryn. We're glad to have you back at State Farm and look forward to working with you. Thanks for the review!"
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Deborah Thomason

December 4, 2024

5  out of  5
rating by Deborah Thomason
"My husband and I went to the office to meet Michael Strawhorne and his staff. A couple of weeks later, hurricane Helene hit. We had damage at our home. After the adjusters came out to inspect the house, I had questions. Michael made calls to get answers to my questions. Insurance is something you need but never want to use. But when you do need it, it helps to have an office to be there for you. I found the entire office friendly and helpful. I highly recommend this office."
We responded:
"Thanks so much for the review Deborah! It's been great to work with you and Keith. "
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Tabitha Simmons

November 15, 2024

5  out of  5
rating by Tabitha Simmons
"Absolutely wonderful experience! Donna was very knowledgeable, super friendly and very very helpful! She worked hard and made sure I got exactly what I needed to meet my budget needs. I highly recommend them for any of your insurance needs!"
We responded:
"Thank you Tabitha!"
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Jada Mckinney

November 7, 2024

5  out of  5
rating by Jada Mckinney
"One of my best experiences dealing with someone over the phone. Christian was super helpful and polite. Checked the issue and initiated a solution."
We responded:
"Thanks so much for the kind words, Jada. I'm glad Christian was able to take care of you!"
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Amanda Prentice

November 1, 2024

5  out of  5
rating by Amanda Prentice
"Donna Lynn Macklin was amazing! I don't like dealing with insurance agents usually.. I let my husband handle it. Lol. But Donna was very friendly, awesome customer service skills, very helpful!! She went above and beyond to contact my husband with questions!!!! Thank you so very much for your help Donna Lynn Macklin!!! You made it super very easy and not stressful at all!!! You're awesome!!!! Have an awesome day & weekend!!!! 😀🙂"
We responded:
"Thanks so much for the review, Amanda!!"
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Shannon O

October 18, 2024

5  out of  5
rating by Shannon O
"Our account got moved to this office when our agent retired. Michael and his team have been amazing to work with. They have gone out of their way to help us with our damages after Hurricane Helene as well as a few other insurance changes we have needed. They are easy to get ahold of and eager to help! I highly recommend them!"
We responded:
"Thanks so much for the kind words, Shannon. It's been a pleasure to work with and get to know your family!"
Profile photo of Javier Arellano

Javier Arellano

October 11, 2024

5  out of  5
rating by Javier Arellano
"Donna was great and very helpful. I highly recommend her. Thanks."
We responded:
"Thanks Javier!"
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K Smiddy

October 11, 2024

5  out of  5
rating by K Smiddy
"Michael and his team are amazing!"
We responded:
"Thanks for the kind words!"
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Carolina South YouTube Channel

October 11, 2024

5  out of  5
rating by Carolina South YouTube Channel
"Great place! Michael and his team really care for the community and Christian Jones has always been very helpful!"
We responded:
"Thanks so much for the review!"
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Maria Garcia

October 11, 2024

4  out of  5
rating by Maria Garcia
"Exactly service and very friendly people."
We responded:
"Thanks so much, Maria! "
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wayne lue

October 10, 2024

5  out of  5
rating by wayne lue
"I just switched agents so glad I did every thing is moving forward now and I am happy thank you Mr Strawhorn for all you help in these trying times."
We responded:
"Thanks for the kind words, Wayne. It was a pleasure meeting you and I'm glad we were able to help out. "
Profile photo of VI PI (RG)

VI PI (RG)

September 12, 2024

5  out of  5
rating by VI PI (RG)
"Quick response, high level professional service. 5 star review re: agent Christian. Thank you!"
We responded:
"Thanks for the review!"
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Vasya K

September 12, 2024

5  out of  5
rating by Vasya K
"Loan officer here. Great service and quick response from Christian. He is highly professional!"
We responded:
"Thanks for the review Vasya! I'm glad Christian was able to take care of your request so promptly. That's how we strive to do it here!"
Profile photo of Kimberly Alverson

Kimberly Alverson

September 9, 2024

5  out of  5
rating by Kimberly Alverson
"Working with Michael Strawhorn and his team is a great!!! They are always friendly and very helpful ! I have been a customer with State Farm since 1984 I have never been disappointed in the service I have received! Thank you so muchv"
We responded:
"Thanks so much for the kind words, Kimberly! We're so glad for the opportunity to help out with your insurance needs."
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JL

August 17, 2024

5  out of  5
rating by JL
"To be honest, I wasn't thrilled when State Farm assigned me to a different agent. I had been with the previous office over 25 years and the new office is 3 times farther from my house. However Michael Strawhorn's team has been very friendly and helpful. I have mainly dealt with Christian. He is always eager to help, to answer my questions, and responds quickly and efficiently. Thanks for making an annoying corporate change more pleasant!"
We responded:
"Thank you for sharing this, John. We know that there have been some challenges with the office change, but I'm glad Christian and the team have been able to help out with the transition. Please reach out for anything else we can do for you."
Profile photo of Alan Smith

Alan Smith

August 15, 2024

5  out of  5
rating by Alan Smith
"Donna, could have could not have been more congenial and helpful in my search for insurance. She certainly would be a keeper at that agency."
We responded:
"Thanks so much for the kind words, Alan!"